Ofertas de Service Delivery

We are looking for a Service Delivery Manager within the Application domain, responsible for ensuring the quality and efficiency of IT services, while driving process optimisation and continuous improvement.

We are looking for a Service Delivery Manager within the Cyber and Data domain, responsible for ensuring the quality and efficiency of IT services, while driving process optimisation and continuous improvement.

We are looking for a Service Delivery Manager within the ERP & Finance domain, responsible for ensuring the quality and efficiency of IT services, while driving process optimisation and continuous improvement.

• We are looking for a Head of Service Delivery within the Infrastructure and Network domain, responsible for ensuring the quality and efficiency of IT services, while driving process optimisation and continuous improvement.
  

As a IT Business Partner, you will work within the Technology department of a global company, helping align technology initiatives with business needs. You will build strong relationships between stakeholders and technology teams, ensuring effective collaboration, informed decision-making, and successful delivery of business objectives.

The ITSM Enterprise Process Owner - Incident and Problem is accountable for the design, governance, adoption and continual improvement of enterprise Incident, Major Incident and Problem Management processes.

The role ensures incidents are restored quickly, major incidents are coordinated effectively, recurring issues are investigated through robust problem management, and lessons learned are converted into measurable service improvement.

The ITSM Enterprise Process Owner - Change is accountable for the design, governance, adoption and continual improvement of enterprise Change Enablement process.

The role ensures changes to products, services and technology are planned, assessed, authorised, scheduled, evidenced and reviewed consistently across D&T, balancing speed of delivery with service stability, risk management and compliance.

The ITSM Enterprise Process Owner - Asset and Configuration Management is accountable for the design, governance, adoption and continual improvement of enterprise Asset Management and Service Configuration Management processes, including the Service & Technical Portfolios, Configuration Management Database (CMDB), configuration item lifecycle, software asset management and hardware asset management.

Reporting to the Team Leader, you will play a key role in coordinating waste-related operations, ensuring seamless logistics management and excellent service delivery to customers and internal stakeholders.

Lead the Data and Reporting Services function, ensuring the delivery of accurate, reliable, and scalable services across the organization. Drive operational excellence, automation, governance, and continuous improvement while leading high-performing teams and engaging with senior stakeholders.