Guardar Regressar à pesquisa Descrição Resumo Ofertas Semelhantes Added 28/10/2026Leading company.Career progression planSobre o nosso clienteLeading global company in the industrial and manufacturing industry.DescriçãoAct as the main point of contact between business stakeholders and Global IT, ensuring technology initiatives are aligned with business objectives;Translate business needs into structured IT requirements, supporting the prioritisation and delivery of projects, services, and improvements;Oversee IT service delivery across the region, ensuring service quality, stability, and continuous improvement in line with business expectations;Manage relationships with internal teams and external service providers, ensuring service performance and agreed KPIs are achieved;Drive operational excellence by promoting ITSM best practices, process optimisation, automation, and service improvements;Support service governance, risk management, and compliance activities while ensuring operational readiness for new or enhanced services.Perfil idealDegree or equivalent qualification in Computer Science, Information Technology, Business Management, or a related field;Extensive experience in IT Business Partnering, Business Relationship Management or senior IT Service Management within a global, multi-site or manufacturing organisation;Experience working across business and technology teams to define clear requirements;Demonstrated ability to translate business strategy and operational needs into structured IT demand and value-driven technology opportunities;Strong practical knowledge of ITIL and ITSM practices;Proven experience governing external IT vendors, managed service providers and internal technical teams;Experience leading business or service reviews and engaging with senior stakeholders;Experience shaping, prioritising and routing business demand through appropriate governance and delivery channels;Experience working within manufacturing or another business-critical operational environment is desirable;Experience with ServiceNow or an equivalent IT Service Management platform is desirable;Fluent English.VantagensOpportunity to join a market-leading company and collaborate on global projects within international and diverse teams.Pesquise mais OfertasConstança PerryQuote job refJN-102026-7135674Resumo da FunçãoSetorInformation TechnologySubsetorService DeliveryAdicionar indústriaIndustrial / ManufacturingLocalizaçãoLisbonTipo de contratoIndefinidoNome do ConsultorConstança PerryReferência da OfertaJN-102026-7135674
