Reporting Specialist

Lisboa Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
The Reporting Specialist is responsible for providing data-driven insights to improve performance across theShared Services Center (SSC). Collaborating with operational leaders in various functions (R2R, P2P, O2C, HR,etc.), the Reporting Specialist defines KPIs, standardizes reporting frameworks, and develops advanceddashboards to ensure actionable insights.

Atualizado 25/05/2026

  • Reporting Specialist
  • Shared Service Center (SSC).

Sobre o nosso cliente

Shared Service Center (SSC).

Descrição

  • Collaborate with operations leaders to understand functional KPIs, reporting needs, and performance metrics across R2R, P2P, O2C, HR, and other functions.
  • Design and implement standardized reporting frameworks to ensure consistency and accuracy across SSC functions.
  • Build, deploy, and maintain real-time dashboards to enable data-driven performance management and transparency.
  • Consolidate performance data and ensure the integrity of metrics from multiple service lines.
  • Highlight trends, risks, and gaps in performance through monitoring KPIs and SLAs.
  • Automate manual reporting processes to improve efficiency and reduce risk.
  • Provide actionable analytical insights to support operational decision-making and continuous improvement initiatives.
  • Support executive-level reporting requirements, including monthly and quarterly reviews.
  • Partner with transformation and CI (continuous improvement) teams to monitor benefits of realization and the impact of automation.
  • Develop root cause and trend analysis to identify improvement opportunities.
  • Present performance insights to SSC leadership and other senior stakeholders.
  • Maintain accurate documentation of reporting methodologies, definitions, and data governance standards.
  • Ensure compliance with audit and regulatory requirements related to reporting.

Perfil ideal

  • Bachelor's degree in finance, Business, Analytics, or Data Science.
  • Proven experience in reporting, MIS, business analytics, or performance management within an SSC or corporate environment.
  • Expertise in finance operations, including R2R, P2P, and O2C processes.
  • Strong experience with reporting tools such as Power BI, Tableau, and SAP Analytics.
  • Background in automated reporting processes and real-time dashboards.
  • Strong data analysis and visualization skills supplemented by proficiency in ERP systems (SAP preferred).
  • Advanced proficiency with reporting tools such as Power BI, Tableau, SAP Analytics, or similar BI platforms.
  • Expertise automated dashboard development and performance reporting frameworks.
  • Strong understanding of service delivery metrics for R2R, P2P, and O2C functions.
  • Advanced Excel skills, including complex formulas, pivot tables, and macros.
  • Familiarity with ERP systems (SAP preferred) and reporting databases.
  • Proficient in data visualization, storytelling, and analytics to drive actionable outcomes.
  • Knowledge of performance metrics and root cause analysis methodologies.

Vantagens

Career opportunity.

Pesquise mais Ofertas
Vasco Salgueiro
Quote job ref
JN-052026-7023323

Resumo da Função

Setor
Accounting
Subsetor
Controller Financeiro
Adicionar indústria
Technology & Telecoms
Localização
Lisboa
Tipo de contrato
Indefinido
Nome do Consultor
Vasco Salgueiro
Referência da Oferta
JN-052026-7023323
Tipo de trabalho
Trabalho Remoto / Híbrido

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