O2C (Order to Cash) - Supervisor

Lisboa Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
Supervise strategic and operational management of the Order-to-Cash (O2C) and Credit Management functions within a Shared Service Center (SSC). The supervisor plays a key role in process optimization, monitoring KPIs, ensuring compliance with policies, and identifying opportunities for strengthening customer relationships, improving cash flow, and minimizing overdue receivables.

Added 25/05/2026

  • O2C (Order to Cash) - Supervisor
  • Shared Service Center (SSC).

Sobre o nosso cliente

Shared Service Center (SSC).

Descrição

  • Lead and manage end-to-end O2C and Credit Management operations across assigned regions/entities.
  • Drive performance against KPIs, including DSO, aging, cash application accuracy, and collection effectiveness.
  • Oversee credit and collections strategy, dispute management, and escalation handling.
  • Ensure internal controls, compliance, and audit readiness.
  • Monitor AR aging and mitigate credit risk exposure.
  • Support month-end, quarter-end, and year-end AR close processes.
  • Partner with CFOs, controllers, sales teams, and stakeholders to improve cash flow.
  • Drive automation and digital transformation in O2C/AR processes.
  • Manage team capacity, performance, and succession planning.

Perfil ideal

  • Bachelor's degree in Accounting, Finance, or related fields.
  • 5-10 years of experience in O2C or related financial operations, with at least 2-3 years in a supervisory role.
  • Hands-on experience in shared service environments, supporting multinational operations.
  • Proficiency with ERP platforms (SAP S/4 is required) and Excel tools for financial analysis and reporting.
  • Expertise in O2C and Credit Management, with proficiency in ERP systems (SAP S/4) and advanced Excel tools (e.g., pivot tables, macros).
  • Ability to lead multi-functional teams in a Shared Service Center environment.
  • Proven decision-making, problem-solving, and process optimization capabilities.
  • Strong analytical, communication, and relationship-building skills.
  • Ability to work effectively under pressure, ensuring accuracy and attention to detail.
  • Successful implementation of digital automation initiatives.
  • Maintenance of compliance and audit standards.
  • Positive team engagement and performance outcomes.

Vantagens

Career Development.

Pesquise mais Ofertas
Vasco Salgueiro
Quote job ref
JN-052026-7024030

Resumo da Função

Setor
Accounting
Subsetor
Controlo de Crédito
Adicionar indústria
Technology & Telecoms
Localização
Lisboa
Tipo de contrato
Indefinido
Nome do Consultor
Vasco Salgueiro
Referência da Oferta
JN-052026-7024030
Tipo de trabalho
Trabalho Remoto / Híbrido

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