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German-Speaking Customer Consultant | 100% Remote | Portugal

Lisbon Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
We are looking for German-speaking Customer Consultants who are passionate about customer service, building long-term customer relationships, and delivering exceptional support.This is an excellent opportunity to join a growing international organization that offers long-term career prospects, professional development, and the flexibility of working 100% remotely from Portugal.

Added 17/07/2026

  • Join an international team and grow your career
  • Take the next step in your career with a fast-growing global company

Sobre o nosso cliente

Our client is a leading international company with a strong customer-focused culture and a commitment to delivering exceptional service. As part of an exciting growth initiative, the company is expanding its Customer Experience team and is looking for German-speaking professionals who are passionate about creating outstanding customer journeys.

Descrição

  • Provide high-quality customer support via telephone.
  • Deliver an outstanding customer experience in every interaction.
  • Build strong and lasting customer relationships through personalized support.
  • Manage customer inquiries from first contact through to resolution.
  • Advise customers on products, services and available solutions.
  • Identify customer needs and recommend the most suitable options.
  • Communicate in a professional, empathetic and solution-oriented manner.
  • Take ownership of customer requests and ensure timely follow-up.
  • Contribute to customer satisfaction, loyalty and retention.

Perfil ideal

  • Native or fluent German (C1/C2 level).
  • Good English communication skills.
  • Previous experience in Customer Service, Call Centre, Hospitality, Retail, Tourism or similar customer-facing roles.
  • Excellent communication and relationship-building skills.
  • Strong customer-oriented mindset.
  • Ability to work independently in a remote environment.
  • Proactive and solution-driven approach.
  • Comfortable working with digital tools and systems.
  • Commercial awareness is a plus.

Vantagens

  • 100% Remote role based in Portugal.
  • Work-life balance and flexibility.
  • International and multicultural environment.
  • Comprehensive training and onboarding.
  • Career progression opportunities.
  • Stable and growing business.
  • Opportunity to make a real impact on customer experience
Pesquise mais Ofertas
Sofia Fernandes
Quote job ref
JN-072026-7063053

Resumo da Função

Setor
Customer Service
Subsetor
Call Center
Adicionar indústria
Technology & Telecoms
Localização
Lisbon
Tipo de contrato
Indefinido
Nome do Consultor
Sofia Fernandes
Referência da Oferta
JN-072026-7063053
Tipo de trabalho
Trabalho Remoto / Híbrido

Na Michael Page, acreditamos na Diversidade e Inclusão. Defendemos a igualdade de oportunidades sem discriminar por género, raça, ideia, religião, orientação sexual ou qualquer outro aspeto que possa ser considerado discriminatório ou de exclusão.