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Full Service Processing - Santarém

Santarém Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
Join an international Global Business Services team supporting Full Service operations across multiple markets. You will manage workshop repair cases, contract-related activities, stakeholder queries, and operational processes while contributing to service excellence and continuous improvement initiatives.

Atualizado 12/11/2026

  • Join a high reputable multinational company - Global Business Services
  • Full Service Operations - Continuous Improvement - Fleet Support

Sobre o nosso cliente

Our client is Schmitz Cargobull, a leading international manufacturer of trailers and semi-trailers, recognized for its strong reputation in quality, innovation, and engineering excellence. Through its Global Business Services Centre in Santarém, the company supports key business operations across international markets, offering a dynamic and collaborative environment for professional growth. 

Descrição

Key Responsibilities:

  • Technical Case Management: Manage and follow up on workshop repair cases, ensuring appropriate documentation, timely processing, and compliance with operational standards;
  • Full Service Operations Support: Support the administration of Full Service contracts and fleet-related activities, helping ensure a high level of operational service;
  • Stakeholder Coordination: Collaborate with workshops, internal teams, and other stakeholders to facilitate case resolution and provide operational support;
  • Data Management & Reporting: Maintain accurate records in business systems and support the preparation of operational reports and performance tracking;
  • Process Improvement: Contribute to the continuous enhancement of processes, supporting efficiency and service quality objectives;

Perfil ideal

What you bring:

  • Professional Experience: Up to 2 years of experience in administration, contract management, customer support, back-office operations, or similar business support functions, preferably within an international environment;
  • Systems & Tools: Experience with Salesforce and strong Microsoft Excel skills, with the ability to work effectively across multiple business systems;
  • Communication Skills: Good English communication skills, combined with the ability to interact effectively with stakeholders in an international environment;
  • Personal Competencies: Analytical, organized, and service-oriented mindset, with the ability to manage priorities and meet deadlines effectively;

Vantagens

  • Hybrid working model.
  • A good opportunity for your professional growth.
Pesquise mais Ofertas
Rúben Marques Soares
Quote job ref
JN-112026-7143012

Resumo da Função

Setor
Customer Service
Subsetor
Apoio à Gestão/Negócio
Adicionar indústria
Business Services
Localização
Santarém
Tipo de contrato
Indefinido
Nome do Consultor
Rúben Marques Soares
Referência da Oferta
JN-112026-7143012
Tipo de trabalho
Trabalho Remoto / Híbrido

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