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Full Service Backoffice Specialist (Entry Level) | Santarém

International Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
We are looking for a Full Service Processing Specialist to join Schmitz Cargobull's international team. The role involves processing repair cases, managing contract-related activities, supporting customers and suppliers, and coordinating information across multiple stakeholders. This is an excellent opportunity to develop a career within a multinational company and gain exposure to customer service, operations, and contract management.

Added 06/08/2026

  • Opportunity to join an international and multicultural environment
  • Hybrid working model in Santarém, offering flexibility and work-life balance

Sobre o nosso cliente

Schmitz Cargobull is a market-leading German manufacturer of trailers, semi-trailers, and transport solutions. Established in 1892, the company has become a trusted partner in the logistics industry through its commitment to quality, innovation, and customer service. With operations across Europe and beyond, Schmitz Cargobull continues to drive excellence in modern transportation solutions.

Descrição

  • Check and process Full Service workshop repair cases across multiple systems
  • Manage Full Service fleet activities according to contract terms
  • Process cost reinvoicing based on contractual agreements
  • Coordinate information exchange between customers, suppliers, workshops, and internal teams
  • Maintain accurate data within Schmitz Cargobull systems
  • Support customers, suppliers, and colleagues regarding Full Service-related questions and issues
  • Assist with contract activations and extensions when required
  • Prepare reports on completed cases and operational activities
  • Ensure a high level of customer service and process accuracy

Perfil ideal

  • Completed vocational training in a commercial or business-related field
  • Previous experience is not required; customer service or administrative experience is an advantage
  • Proficiency in Microsoft Office applications
  • Fluent English is required
  • German or any additional foreign language is considered a strong advantage
  • Experience within transportation, trucking, trailers, spare parts, or related sectors is a plus
  • Strong analytical and organizational skills
  • Customer-oriented mindset with excellent communication skills
  • Ability to work independently and as part of a team
  • Reliable, committed, and results-driven approach

Vantagens

  • Opportunity to join an international and multicultural environment
  • Excellent opportunity for learning and professional development
  • Collaborative and supportive team culture
  • Exposure to customer service, operations, and contract management
Pesquise mais Ofertas
Sofia Fernandes
Quote job ref
JN-082026-7077729

Resumo da Função

Setor
Customer Service
Subsetor
Call Center
Adicionar indústria
Retail
Localização
International
Tipo de contrato
Indefinido
Nome do Consultor
Sofia Fernandes
Referência da Oferta
JN-082026-7077729
Tipo de trabalho
Trabalho Remoto / Híbrido

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