Guardar Regressar à pesquisa Descrição Resumo Ofertas Semelhantes Added 19/08/2026Our client is a multinational Diagnostics Company.Join the Customer team supporting the order process from A to Z.Sobre o nosso clienteOur client is a multinational Diagnostic Company with offices in Portugal.DescriçãoThe key responsibilities will be:Order Management: Accurately entering and verifying customer orders within the SAP/ERP system.Customer Interaction: Confirming orders, providing status updates, and handling inquiries regarding product availability and shipments.Logistics & Claims: Managing the reception and resolution of logistic claims and coordinating directly with carriers.Operational Coordination: Monitoring IDOCs, analyzing backorders, and managing supply "bottlenecks" in coordination with Spanish planning and warehouse teams.Process Improvement: Assisting in the development of Standard Operating Procedures (SOPs) and identifying ways to enhance efficiency through digital tools.Cross-Functional Support: Working with Tender Coordinators and Credit Management to resolve billing or payment discrepancies.Perfil idealThe successful candidate will have the following profile:BA Degree in relevant areas;Proven previous experience in order entry, customer service, or a related field is preferred;Proficiency in SAP is highly desirable.Strong knowledge of Excel and CRM system and Google suiteMust be fluent in Portuguese with a good command of written and spoken English. Knowledge of Spanish is a preferred asset.Exceptional attention to detail and accuracy in data entryA strong sense of urgency and a focus on meeting or exceeding customer expectations.Problem Solving: Sound decision-making skills and the ability to resolve logistics issues effectively.Excellent planning and organisational skills to manage complex back-orders and coordination tasks.Strong communication skills and the ability to build trustful relationships with colleagues and external partners and customers.Vantagens12 months contract via Michael PageMonthly salary range between 2.000€ and 2.200€Meal allowance paid in a meal cardHealth InsuranceHybrid work modelIf this role matches your experience and skills, we encourage you to apply.Pesquise mais OfertasAna DiasQuote job refJN-082026-7086275Resumo da FunçãoSetorCustomer ServiceSubsetorProcessamento de EncomendasAdicionar indústriaHealthcare / PharmaceuticalLocalizaçãoAmadoraTipo de contratoTemporárioNome do ConsultorAna DiasReferência da OfertaJN-082026-7086275Tipo de trabalhoTrabalho Remoto / Híbrido
