Guardar Regressar à pesquisa Descrição Resumo Ofertas Semelhantes Added 24/08/2026International and multicultural work environmentProfessional growth and learning opportunitiesSobre o nosso clienteGlobal logistics company and part of a leading international transport group. Its Portugal Global Services Center supports worldwide operations, offering an international and collaborative environment focused on growth and career development.DescriçãoManage and monitor a portfolio of customers within an international business environment;Proactively follow up on outstanding balances and ensure payments are received within the agreed terms;Act as a point of contact for customer queries and complaints, coordinating their resolution with the appropriate subsidiaries;Contact customers by phone and email to clarify open items and collect missing financial or accounting information;Communicate the subsidiaries' position clearly and professionally, maintaining a diplomatic and solution-oriented approach;Register and maintain accurate records of customer interactions, requests and complaints;Monitor customer accounts and identify potential payment or account-related issues;Investigate outstanding matters and propose appropriate solutions in collaboration with the relevant teams;Build and maintain effective relationships with customers, subsidiaries and internal SSC teams;Contribute to smooth communication and cooperation between all parties involved in the collection process.Perfil idealBachelor's degree in Accounting, Finance or a related field;Minimum 2 years of experience in Collections or a comparable finance position;Fluency in English;Advanced Excel skills and solid experience working with SAP;Previous experience dealing directly with customers and managing payment-related topics.Vantagens2 days of remote work per week.Pesquise mais OfertasInes Marques da CostaQuote job refJN-082026-7089194Resumo da FunçãoSetorCustomer ServiceSubsetorGestão de Dívida/CobrançaAdicionar indústriaFinancial ServicesLocalizaçãoLisboaTipo de contratoIndefinidoNome do ConsultorInes Marques da CostaReferência da OfertaJN-082026-7089194
