Guardar Regressar à pesquisa Descrição Resumo Ofertas Semelhantes Added 12/08/2026100% Remote role in a leading international companyCollaborative culture with excellent development opportunitiesSobre o nosso clienteSchmitz Cargobull is a leading manufacturer of trailers and semi-trailers based in Germany. The company specialises in the production of various types of transport equipment, including refrigerated trailers, curtain-sided trailers, and box trailers. Founded in 1892, Schmitz Cargobull has established a strong reputation for quality, innovation, and engineering excellence in the logistics and transportation industry.DescriçãoAct as the first point of contact for customers and service partners regarding telematics-related technical issues;Manage and process tickets received through the Cargobull PartnerConnect platform;Provide technical support via email and telephone;Coordinate and facilitate information exchange between all involved stakeholders;Collaborate closely with the Service Partner Network, Cargobull Euroservice, and Cargobull Telematics teams;Escalate issues to 2nd Level Aftersales Support whenever required;Prepare reports on completed cases and resolutions;Provide feedback and contribute to continuous process improvement initiatives.Perfil idealCompleted vocational training in a commercial, administrative, or related field;Fluent in French (written and spoken);Good command of English (written and spoken);Minimum of 2 years' experience in customer support, customer service, technical support, or a call center environment;Good knowledge of Microsoft Office applications;Strong analytical and structured problem-solving skills;Excellent communication and interpersonal skills;Customer-focused and service-oriented mindset;Reliable, committed, and able to work independently;Team player with a collaborative approach;Results-oriented and proactive.Vantagens100% remote working model with flexibility and work-life balanceOpportunity to join an international and multicultural environmentDynamic role with exposure to customer service, logistics, and sales operationsProfessional development and career growth opportunitiesCollaborative and supportive team cultureCompetitive compensation and benefits packagePesquise mais OfertasSofia FernandesQuote job refJN-082026-7082358Resumo da FunçãoSetorCustomer ServiceSubsetorCall CenterAdicionar indústriaRetailLocalizaçãoInternationalTipo de contratoIndefinidoNome do ConsultorSofia FernandesReferência da OfertaJN-082026-7082358Tipo de trabalhoTrabalho Remoto / Híbrido
