Guardar Back to Search Descrição Resumo Ofertas Semelhantes Atualizado 30/04/2026Fully remote role with flexibility and global exposure from day oneJoin a people-first company that invests in training and long-term growthSobre o nosso clienteSchmitz Cargobull is a leading manufacturer of trailers and semi-trailers based in Germany. The company specialises in the production of various types of transport equipment, including refrigerated trailers, curtain-sided trailers, and box trailers. Founded in 1892, Schmitz Cargobull has established a strong reputation for quality, innovation, and engineering excellence in the logistics and transportation industry.DescriçãoProvide first-line customer support via phone in a friendly and professional mannerAssist customers with questions and requests, ensuring a positive experienceGather and register customer information accurately for follow-up by internal teamsUpdate and maintain customer records in internal systemsSupport customer satisfaction follow-ups and basic surveysWork closely with sales and after-sales teams, escalating requests when neededShare basic product information and inform customers about company initiatives or eventsPerfil idealYou enjoy communicating with people and feel comfortable providing support over the phonePrevious experience in a call center or customer support role is a plus, but not mandatoryExcellent Romanian language skills (native or near-native level)Good command of English, both spoken and written (additional languages are a plus)Basic IT skills and confidence using tools such as Microsoft OfficeStrong customer and service orientation with a friendly, professional attitudeAbility to work independently in a fully remote environmentGood time management skills, with a high sense of responsibility and work ethicsSelf-motivated, reliable, and eager to learn and grow professionallyVantagensImmediate onboarding and quick integration into a multicultural teamFlexibility to choose between a fully remote or hybrid work modelCompetitive benefits packageSupportive and human-centered company cultureContinuous training and learning opportunitiesReal possibilities for professional growth and internal career developmentPesquise mais OfertasSofia FernandesQuote job refJN-042026-7006404Resumo da FunçãoSetorCustomer ServiceSubsetorCall CenterAdicionar indústriaRetailLocalizaçãoLisboaTipo de contratoIndefinidoNome do ConsultorSofia FernandesReferência da OfertaJN-042026-7006404Tipo de trabalhoTrabalho Remoto / Híbrido