Mid-Market Account Manager - SaaS

Lisbon Indefinido Consultar descrição da função
This role manages the entire post‑sales relationship for mid‑market B2B clients, ensuring high satisfaction, retention, and the ability to handle accounts with annual volumes above €50k.

Atualizado 30/06/2026

  • Opportunity to work at Saas leader multinational
  • Analytical, Sales & Strategic role

Sobre o nosso cliente

Our client is a global leader in mobility software, delivering end‑to‑end solutions for rental, subscription, leasing, and chauffeur fleet operations. They support over 500 partners across more than 90 countries, managing fleets of over 1 million vehicles while driving continuous innovation in the mobility sector.

Descrição

  • Manage the full post‑sales relationship, taking ownership of clients after the handover from the Account Executive.
  • Oversee a portfolio of mid‑market B2B accounts, ensuring the ability to manage clients with annual business volumes above €50k.
  • Drive client satisfaction and retention through ongoing support, value delivery, and proactive account health monitoring.
  • Identify upsell and cross‑sell opportunities while acting as a trusted advisor to help clients optimize their use of the solution.
  • Collaborate with internal teams to ensure a seamless customer experience and successful renewals.



Perfil ideal

  • Successful B2B Account management experience. Proven ability to design and executive a systematic upsell and cross-sell playbook across the Mid-market Segment.
  • Experience running a technical, IT-heavy Sales process.
  • Strong relationship building skills and ability to build rapport with GM, C-level executives across multiple cultures . Experience closing customers in multiple countries.
  • Intra-preneur, Self-driven, Process-oriented. Ability to operate with a high level of autonomy and comfortable in a chaotic, ever-evolving environment.
  • Working Languages: English + other languages (Portuguese, French, Spanish, Italian).

Vantagens

  • €28,280 annual base salary + meal allowance of 10.2€ per day * 11 months via Coverflex + bonus up to 40% (paid quarterly)
  • Permanent contract - 3‑month probation period
  • Health insurance for the employee and dependents up to 18 years old - available after 3 months
  • Gym membership after 3 months, or €30 in Coverflex
Pesquise mais Ofertas
Lourenço Pinto Leite
Quote job ref
JN-032026-6981559

Resumo da Função

Setor
Sales
Subsetor
Gestor de Contas
Adicionar indústria
Technology & Telecoms
Localização
Lisbon
Tipo de contrato
Indefinido
Nome do Consultor
Lourenço Pinto Leite
Referência da Oferta
JN-032026-6981559

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