Guardar Regressar à pesquisa Descrição Resumo Ofertas Semelhantes Added 02/10/2026Be part of a global support team serving Danish customersDevelop your technical skills in a fast-growing environmentSobre o nosso clienteInternational Technology & Shared Services CompanyDescriçãoProvide 1st level IT support via phone, email and chat;Diagnose and troubleshoot hardware, software and system-related issues;Support users through remote access tools and guided troubleshooting;Escalate complex incidents according to established procedures;Log and manage incidents through the internal ticketing system;Follow service level agreements and support processes;Contribute to knowledge base documentation and FAQ updates;Collaborate with international teams to ensure effective issue resolution;Build positive relationships with users and internal stakeholders.Perfil idealFluent Danish (C1 level minimum) and good command of English (B2 minimum);Previous experience in customer support, technical support or helpdesk environments;Knowledge of hardware, software and operating systems troubleshooting;Strong problem-solving and analytical skills;Service-oriented mindset with excellent communication abilities;Ability to work both independently and as part of a team;Experience with ticketing systems or remote support tools is an advantage;Knowledge of SAP or similar business applications would be considered a plus.VantagensOpportunity to join a leading international organisation;Multicultural and collaborative work environment;Continuous training and career development opportunities;Hybrid working model;Competitive salary and benefits package;Long-term career prospects within a growing business.Pesquise mais OfertasSofia FernandesQuote job refJN-102026-7117882Resumo da FunçãoSetorCustomer ServiceSubsetorCall CenterAdicionar indústriaBusiness ServicesLocalizaçãoLisboaTipo de contratoIndefinidoNome do ConsultorSofia FernandesReferência da OfertaJN-102026-7117882Tipo de trabalhoTrabalho Remoto / Híbrido
