HR Team Leader - Santarém

Key Responsibilities:

• Leadership: Lead, coach, and develop the HR Shared Services team, fostering a high-performance culture and ensuring the achievement of operational goals and service standards;
• Operations: Oversee end-to-end HR processes, including payroll administration, employee master data management, onboarding, offboarding, and recruitment administration activities;
• Service Excellence: Ensure the consistent delivery of Service Level Agreements (SLAs), maintaining high levels of accuracy, responsiveness, compliance, and customer satisfaction across HR services;
• Transformation: Drive process improvement and HR transformation initiatives, leveraging best practices and HR systems to enhance efficiency, standardisation, and operational performance;