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Full Service Backoffice Specialist | Hybrid | Santarém

Santarém Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
Join a leading multinational as a Full Service Backoffice Specialist in Santarém. Hybrid opportunity with international exposure and career growth.

Added 22/09/2026

  • Join a leading multinational in a growing industry
  • Hybrid role with international exposure and development

Sobre o nosso cliente

Schmitz Cargobull is a leading manufacturer of trailers and semi-trailers based in Germany. The company specialises in the production of various types of transport equipment, including refrigerated trailers, curtain-sided trailers, and box trailers. Founded in 1892, Schmitz Cargobull has established a strong reputation for quality, innovation, and engineering excellence in the logistics and transportation industry.

Descrição

  • Reviewing and processing Full Service workshop repair cases across different product categories, including trailers, tyres and cooling units;
  • Managing Full Service fleet contracts, ensuring compliance with agreed contractual terms;
  • Processing and validating cost re-invoicing in accordance with contract conditions;
  • Coordinating communication and information exchange between customers, suppliers and internal stakeholders;
  • Maintaining accurate records and updating relevant information within internal systems;
  • Supporting customers, suppliers and colleagues with operational and contractual queries related to Full Service activities;
  • Assisting with contract activations, renewals and extensions when required;
  • Preparing and monitoring reports on completed cases and service activities.

Perfil ideal

  • Vocational training, preferably in Mechanics or a related technical field;
  • Good knowledge of MS Office applications;
  • Fluency in English is mandatory;
  • German language skills will be considered a strong advantage;
  • Previous exposure to the trailer, trucking, automotive, or spare parts industry is a plus;
  • Strong analytical and problem-solving skills;
  • Structured and detail-oriented approach to work;
  • Ability to work independently while collaborating effectively within a team;
  • Strong communication and stakeholder management skills;
  • Customer-focused mindset with a service-oriented attitude;
  • Reliable, proactive, and results-driven profile.

Vantagens

  • Opportunity to join a leading international organisation;
  • Hybrid working model based in Santarém;
  • Ongoing training and professional development opportunities;
  • Collaborative and multicultural working environment;
Pesquise mais Ofertas
Sofia Fernandes
Quote job ref
JN-092026-7109725

Resumo da Função

Setor
Customer Service
Subsetor
Call Center
Adicionar indústria
Retail
Localização
Santarém
Tipo de contrato
Indefinido
Nome do Consultor
Sofia Fernandes
Referência da Oferta
JN-092026-7109725
Tipo de trabalho
Trabalho Remoto / Híbrido

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