HRIS Case Management Global Functional Lead

Matosinhos Indefinido Trabalho Remoto / Híbrido Consultar descrição da função
The HRIS Case Management Functional Lead, reporting to the HR Digital Director, will oversee the design & implementation of the HRIS - SAP Success Factors.

Atualizado 05/04/2026

  • Our client is a multinational company investing in its digital growth.
  • We are looking for an experienced HRIS Case Management Functional Lead.

Sobre o nosso cliente

Our client is known for its global presence and commitment to delivering high-quality services.

Descrição

  • Developing and managing the Core model for the Case Management processes - ensuring configurations are aligned with the overall project plan during integration, as well as during the run mode.
  • Producing KPIs and maintaining Dashboards.
  • Pinpointing, anticipating, and challenging roadblocks, analysing risks and helping solving issues for the stream completion. Acts with strong level of pro-activity on this.
  • Organizing data & process testing and validation campaigns to ensure solution validation/acceptance.
  • Co-producing with the technical team the Case Management architecture and process flows to ensure efficiency & accuracy of the processes.
  • Co-producing with the Change Management team and/or validate training and communication contents.
  • Being the SPOC for the HR populations BPO and local SME.
  • Being the SPOC for the integrator technical team.
  • Being the SPOC for L3 incidents regarding Core HR/ Employee Central processes.
  • Participating to prepare the HRIS support activities (incident treatment, analysis and user reports).
  • Benchmark & market intelligence on the global & local best practices.

Perfil ideal

  • 3 to 5-year experience in HRIS payroll and/or Core HR HRIS project at a global level.
  • Experience in HRIS implementation projects, ideally in a global environment.
  • Deep understanding on the support & case management processes.
  • Deep understanding on the organization of a support organization & KPI.
  • Knowledge and understanding of HR applications & processes especially in the time management area
  • Certifications in Project Management (Plus).
  • Operational HR experience on the field of Talent & Performance in large companies (Plus).
  • Fluent in English.
  • Ability to work in an international and challenging environment.
  • Ability to understand business needs for employee's data administration and convert them into technical design.
  • Ability to understand business needs regarding Security & Access management for employee's data administration. Knowledge in specific regulations regarding HRIS solution and GDPR.
  • Strong interpersonal skills / ability to influence in transverse situations and generate collaboration.

Vantagens

A great opportunity for professional growth!

Pesquise mais Ofertas
Joana Lemos
Quote job ref
JN-042026-6988218

Resumo da Função

Setor
Human Resources
Subsetor
HRIS
Adicionar indústria
Business Services
Localização
Matosinhos
Tipo de contrato
Indefinido
Nome do Consultor
Joana Lemos
Referência da Oferta
JN-042026-6988218
Tipo de trabalho
Trabalho Remoto / Híbrido

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