HR Shared Service Centre Manager - m/f

Lisboa Temporário

Added 16/08/2022

  • Temporary Project - Maternity leave
  • Join a project in a multinational and dynamic environment

Sobre o nosso cliente

Multinational Technology Company with a SSC in Lisbon.


  • Plan, coordinate and supervise activities, processes, and tasks in own team and take corrective actions when needed.
  • Identify business needs and/or opportunities for continuous improvement on work processes, techniques, and systems, formulate proposals for improvement, and execute these after approval.
  • Fostering a constructive dialogue with HR Business Partners and Center of Expertise to ensure customers are experiencing support.
  • Responsible for effective and efficient services in line with People Services roles and responsibilities.
  • Responsible for internal and external audit on People Services' operational processes.
  • Develop and implement a year plan and objectives for the team.

Perfil ideal

  • Relevant service center working experience and proven managerial experience;
  • Ability to work on a strategic and tactical level;
  • Knowledge and experience with HR processes is required;
  • Experience with help desk technology is required;
  • Experience with payroll processing;
  • Excellent English written and verbal communications skills;
  • Results orientation, problem solving, (project) management, customer orientation, stakeholder management.


A chance to participate in the development of an international leading software firm.

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Resumo da Função

Human Resources
RH Generalista
Technology & Telecoms
Tipo de contrato
Nome do Consultor
Filipa Nobre
Referência da Oferta

Na Michael Page, acreditamos na Diversidade e Inclusão. Defendemos a igualdade de oportunidades sem discriminar por género, raça, ideia, religião, orientação sexual ou qualquer outro aspeto que possa ser considerado discriminatório ou de exclusão.