Head of Shared Services Centre (m/f)

Lisboa Indefinido

Added 08/06/2022

  • We're looking for a Manager focused on people development and retention
  • Join a transformation project.

Sobre o nosso cliente

Our client is a well established SSC that operates in the Lisbon region.


Strategic Responsibilities

  • Further develop the service delivery strategy and implement efficient and effective processes
  • Continuously develop performance & improvement culture
  • Help the company to maximize the value of the SSC organization, supporting the change management for functions not yet benefitting from SSC
  • Manage & coordinate the shared services teams in accordance with the strategic goals
  • Act as the first point of contact for global CoE in Lisbon, such as Procurement, Supply Chain, IT, among others
  • Drive talent development and diversity, create a culture of belonging and role model our values and behaviours

Operational Responsibilities

  • Implement and run the service organization using best practices concerning people, processes, tools and activities management
  • Support transition of services from other locations to Lisbon
  • Responsible for maintaining all compliance requirements of transactional processes
  • Engage with internal and external stakeholders and build trustful collaborations

Perfil ideal

  • University Degree in Business or related discipline (or equivalent work experience)
  • Profound experience in working in a Shared Service Center organization of an international, mid-sized company, either gained as Head of the SSC or in a management function for at least 5 years
  • Several years of experience and proven track record in financial processes
  • Experience in centralizing and transition business processes in a Shared Service Center approach
  • Proven experience in leadership and people development as well as competent and assertive leadership behavior
  • Inspiring leadership skills and the ability to motivate and engage people
  • Strong focus on and experience in people development
  • Excellent communicator and networker with strong business mindset
  • Fluent English required, optional Portuguese. Other language skills will be a plus


Interesting salary package and a superb personal and professional challenge.

Pesquise mais Ofertas
Tiago Henriques
Quote job ref

Resumo da Função

Responsável de Centro de Serviços Partilhados
Business Services
Tipo de contrato
Nome do Consultor
Tiago Henriques
Referência da Oferta

Na Michael Page, acreditamos na Diversidade e Inclusão. Defendemos a igualdade de oportunidades sem discriminar por género, raça, ideia, religião, orientação sexual ou qualquer outro aspeto que possa ser considerado discriminatório ou de exclusão.