Customer Operations Specialist - German Speaker(m/f)

Lisboa Indefinido

Atualizado 11/04/2022

  • Multinational
  • Industry

Sobre o nosso cliente

Our client is a multinational company,

Descrição

Responsabilities:

  • Ensure that all approvals on finishes have been signed off by the customers and compiled for the order filing/record;
  • Support together with internal and external logistic team the delivery organization including preparation of customs documents for customers in 3rd party countries;
  • Enter the customer orders and follow up with internal customers to make sure all orders are acknowledged, and the delivery schedules are achievable;
  • Establish correct items are being ordered and delivered within the required time;
  • Keeping control of the order from the point of receiving the order to the point of invoicing and cash collection. Tracking and advising customers of the status of their orders at all time;
  • Informing customer, sales and project teams if an on-time delivery is at risk and advising on alternatives.

Perfil ideal

Profile:

  • More than 2 years of experience in a similar function;
  • Fluent in German and English, spoken and written;
  • Excellent presentation, communication and planning skills required;
  • Process oriented with mindset of continuous improvement and learning.

Vantagens

Good opportunity to growth.

Pesquise mais Ofertas
Filipe Forte
Quote job ref
JN-092021-3604273

Resumo da Função

Setor
Customer Service
Subsetor
Gestão de Contas
Indústria
Industrial / Manufacturing
Localização
Lisboa
Tipo de contrato
Indefinido
Nome do Consultor
Filipe Forte
Referência da Oferta
JN-092021-3604273

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