Compensation & Benefits Team Leader (m/f)

Porto Temporário

Atualizado 11/04/2022

  • Looking for a Compensation & Benefits Team Leader to join an expanding SSC.
  • A multinational company investing in its SSC.

Sobre o nosso cliente

Our client is a multinational company working on the expansion of their Shared Service Center.


  • Manage a team between 4 up to max. 15 people, ensuring full responsibility for team performance and execution in accordance with defined KPI's and Stream startegy
  • Ensure team's management including, coaching, training, motivation and performance appraisal guidance, identifying improvement opportunities and implementing development action plans
  • Support and actively partcipate in the recruiting process for own team
  • Actively participate in the Employee Life Cycle, contributing with relevant inputs both to the management and the HR Team
  • Prepare and support new team members functional onboarding and integration in the team and company culture
  • Ensure good relationships with stakeholders and the global functional Team on a proactive basis as well as crossfunctional stakeholders and monitor cutomer
  • Supervise the daily operations by adhering to the defined SLAs and ensuring that the team KPIs are maintaned, achieved an reported
  • Handle escalations by providing support in resolution of complaints and issues, as needed
  • Problem analyses and proposal or assessment of solutions, and respective implementation
  • Ensure data quality and integrity across various systems and tools and perform quality check on the work output of the team
  • Perform or ensure day-to-day and period end processing responsibilities are completed in accordance with internal standards (e.g. desktop procedures, Group Finance manual)
  • Monitor of work requests and allocation (ticketing and e-mails)
  • During transitions: Ensure the necessary preparation and organization to receive and include new tasks or new work

Perfil ideal

  • University degree in Commerce/Business Administration/Finance/ Controlling or similar.
  • 5 plus years relevant work experience in the Accounting / business area
  • Proven work experience in people management / demonstrated ability to manage a medium-sized team
  • Broad and deep theoretical understanding of job function
  • Highly results driven and self-motivated team player
  • People oriented and passionate about leadership
  • Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
  • Continuous improvement mindset
  • Strong problem solving and analytical skills
  • Experience in a fast-paced environment, shared services or similar
  • Experience with SAP is preferential
  • E2E process knowledge and respective interactions with other teams
  • Fluent in English
  • Ability to pay close attention to detail
  • Availability to travel for periods of 3 to 4 weeks


A great opportunity for professional growth.

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Joana Lemos
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Resumo da Função

Human Resources
HR Payroll
Business Services
Tipo de contrato
Nome do Consultor
Joana Lemos
Referência da Oferta

Na Michael Page, acreditamos na Diversidade e Inclusão. Defendemos a igualdade de oportunidades sem discriminar por género, raça, ideia, religião, orientação sexual ou qualquer outro aspeto que possa ser considerado discriminatório ou de exclusão.