Administrative Assistant fluent in German
Provide high quality administrative support to the internal teams.
Integrate a multinational company with presence worldwide.
Sobre o nosso cliente
Our client is a multinational company leader in it's business area with presence worldwide.
Descrição da oferta
First point of contact for brokers and clients to provide superb customer experience by answering all internal and external questions which fall within the Administrative scope, and determine and execute the transfer of all other questions to the relevant departments;
Accurate, timely and efficient data entry of insurance risks as per the Company's standards to achieve Service Excellence, as well as general administrative duties such as profiling, handling small Endorsements and Cancellations as well as issuing documentation and mailbox monitoring;
Ensuring constant superb quality output;
Delivering exceptional service standards/KPI's;
Providing support to other teams to cover absences and peak workloads.
The ideal candidate will have:
Fluency in German and English is mandatory;
Customer centric approach;
Ability to organise and prioritise and plan workload to meet deadlines;
Demonstrating personal integrity; doing what they say they'll do when they said they'd do it;
Personable, able to develop rapport easily and build relationships across and outside the company;
Expresses a "can-do" attitude;
You will ideally have experience of working in an office environment, ideally in a multi-national, multilingual environment.
This could include work experience as part of a training program but is not essential. Experience in insurance is an advantage.
Evidence of an interest in a career in administration, insurance or shared services is required.
You will need good computer skills including Microsoft Outlook and Excel skills. Training to develop your IT skills can be provided.
Great Opportunity for you career