- Join a high reputable multinational company
- Business Operations Management - Process Improvement
Sobre o nosso cliente
Our client is a Multinational Company, with Global Business Services in Lisbon.
Responsibilities - your mission:
Business Operations Management
Lead a Accounts Payable Divisions team as an AP manager
Validate recommendations and lead implementation on Accounts Payable policies and procedures
Analyzing and resolving escalated back office issues related to AP applications
Plan and lead strategic planning for both immediate and future back office application needs
Validate and lead update department standard operating procedures
Present KPI's to customer and stakeholders to display process performance
Propose mitigation actions with Customer and other stakeholders
Lead process projects
Supplier management and monitoring
Lead monitoring of stakeholders and do implement actions to improve performance
Create SLA lead actions with stakeholders in case of validation of SLA and of their missions but also bring them support to improve, to gain autonomy keeping in mind our customers' satisfaction.
Customer service and relationship
Build and sustain a robust relationship with "customers"
Promote adherence to business rules in accordance with the standard processes and policies
Develop guidance on AP methodology and look for improvements and new technologies
Lead and foster implementation of compliance, segregation of duties and internal controls rules
Ensure compliance with Finance, Purchasing, and Supply Chain policies and procedures
Support the Head of Accounting and other related departments in special projects, like S2P
Continuous improvement and projects / tools
Support continuous improvement opportunities and solution implementation, working with colleagues, customers, suppliers, to solve issues and roll-out improvements
Actively participate to trans-functional / trans-national projects and tools supporting the S2P process
Finance / Accounting background and a minimum of 7 years' professional experience in a commercial or industrial environment involving tight deadlines.
Demonstrated leadership in resolving or escalating issue resolution, team building, training and team support.
Good communication skills
Demonstrated ability to organize and coordinate multiple tasks, build strong cross functional relationships and communicate effectively with all levels of the organization,
Promote speak-up culture
Effective verbal and listening communications skills
Interpersonal and analytical skills
Rigorous and analytical with ability to follow and apply strict processes and internal controls
Systems and tools - working knowledge of SAP
Languages: English - capacity to interact with English native speakers
Diverse career opportunities
A hybrid working model, allowing you to combine onsite and offsite work
A modern office at Parque das Nações, well connected to public transportation
A motivated and fun crew to grow and build and shape the GBS together