Shared Services Centres (SSCs) are on the rise across the globe. Since the 1980s, when companies started to invest in Shared Services Centres, their creation has led to a shift in not only logistics and operations, but also the way in which businesses function. Now SSCs are attractive for businesses wishing to diversify, centralize, and start or expand operations in foreign countries.
What is a SSC?
An SSC (Shared Services Centre) is a company entity geographically separated from its headquarters. They are used to centralize services, creating a unique point in the organisation where different employee functions can work in harmony – namely support positions like Accountancy, IT and Human Resources. SSCs allow companies to optimise services, reducing costs and giving the business an international face. Their locations, often in foreign counties, mean that it is possible to recruit a wider spectrum of talent, attracting expats with international experience and the best of the local workforce.
Here, Portugal stands out since it is a very attractive country in which to create an SSC. Foreign investors searching for a new location to realise their SSC should see Portugal as both a great country to invest their money, and for the future of their business.
The global recession of 2008 onwards hit Portugal hard. With 12.2% unemployment Portugal is a country that needs investment and job creation. For companies that want to restructure, reduce costs or want to scale, Portugal is a prime example of a country whose adoption of the SSC model shows its international appeal. The multifaceted nature of SSCs attracts diverse talent, highlighting how an SSC can help local economies grow.
Portugal is also one of the most innovative countries in the European Union. The Community Innovation Survey analysed innovation based on products & processes, and organizational & marketing enterprises, finding that 54% of Portuguese companies with 10 or more employees were considered innovative.
Portugal is the second most attractive European country after Ireland for SSC implementation, mainly thanks to its competitive salaries, good infrastructure and wide language skills on offer.
Cities like Lisbon and Porto offer a laidback and cool Mediterranean lifestyle. This is a major factor when it comes to attracting the right talent – the possibility of career growth while watching the sun set over the sea makes Portugal a very attractive location. Portugal is almost the perfect example of great work/life balance.
Portugal has a highly strategic location. Nestled on the edge of Europe, above Africa and east of the Americas means it is a great place as a trade and services hub, even more so as it has continued political and economic stability and highly-qualified professionals.
Why Michael Page?
We use a consultative approach to professional recruitment that combines local know-how with global expertise to find the best fit between client and candidate. Our search methodologies have been developed to attract the best talent in a vastly competitive market space.
We invest heavily in training and development to ensure our consultants have the skills necessary to meet our stringent client service key performance indicators. All of our consultants are salaried professionals and are encouraged to work as a team to find the best candidate for your company, as opposed to competing against one another for commissions.
Our focus is on finding the right people for our clients with a view to establishing successful long-term relationships, which means we absolutely will not compromise on quality in order to secure a commission.
Michael Page has dedicated teams specialised in recruitment for SSC/BPO area. As a Group we deliver mass and single recruitment processes in Finance and Non Finance areas, starting with ‘entry level’ through specialists and experts ending with managerial roles: Team Leaders, HR Managers, Process Management, Migration Management and Heads of SSCs.